WARNING: This product contains nicotine. Nicotine is an addictive chemical.

The above warning applies when the product is used with nicotine-containing e-liquids

Welcome to VOOPOO help center

  • Warranty Period


    Within 90 days from the date of purchase shown on your invoice, or from the date of production if no invoice for reference.


    Atomizer/atomizer coil/Drip are consumable products what are not within the scope of warranty once it is depleted. If there is quality issue when receiving the goods, please return without filling oil.

  • Disclaimer

    Artificial damage and problems caused by misuse are not covered by warranty.

    Any hardware cracking, modification is at your own risk, it will void warranty.

  • After-sales Support

    • Please visit FAQ page for self-service to solve your problem quickly .

    • If your problem not list in FAQ or it is not resolved after you operated as FAQ guidance, you have two choice to settle the problem:

    A. Please go to the shop where you bought it for a quick solution.

    B. Please send email to support@voopoo.com to seek help from VOOPOO after-sales service team.

  • Contact Us

    Looking forward to your feedback.

    Any questions, please feel free to contact us.

    ShenZhen Woody Vapes Technology Co., Ltd.

    Address: Nanshan District, Shenzhen, China

    Tel: 400 960 0061

    Business Contact: sales@voopoo.com

    Customer Service Tel: 400 960 0061

    Customer Service Email: support@voopoo.com